Please know that our top priority remains the safety, care and wellbeing of our Fairmont Century Plaza guests. Welcoming, safeguarding and taking care of others is at the very heart of what we do and who we are. At this moment, this means keeping our guests and colleagues safe by preventing the spread of COVID-19 – partnering with top experts to implement new standards of safety and enhanced operational protocols and procedures which are among the most stringent in the hospitality industry.

The new operational standards being implemented at Fairmont Century Plaza and at Accor properties across North & Central America were developed and vetted by a team of expert advisors to ensure maximum efficacy in preventing the spread of all viruses and pathogens, including COVID-19, with oversight by Bureau Veritas, a world leader in testing, inspections and certification; Dr. Amesh Adalja, Senior Scholar at the Johns Hopkins University Center for Health Security & fellow with the Infectious Diseases Society of America; and Ruth Petran, Ph.D., CFS, Senior Corporate Scientist, Food Safety and Public Health, for Ecolab, global leaders in cleaning and hygiene, and trusted advisors to the CDC.

SEE OUR COMPLETE ALL SAFE AND WELL INITIATIVE

PUBLIC SPACES

Guests will see ALL Safe and Well signage and digital communications visible throughout the property encouraging social distancing, hand washing and use of sanitizer. Social distancing is encouraged with floor decals to assist in guiding guests to engage in best practices for the protection of themselves and others. Our public area attendants frequently clean high traffic areas and disinfect high touch points with recommended cleaning agents.

ROOMS & SUITES

Our dedicated housekeeping team at Fairmont Century Plaza will go beyond the standards of rooms and suites preparation, deep cleaning surfaces with use of EPA-registered disinfectant chemicals proven effective in preventing the transmission of COVID-19.